We can forgive soggy chips and soft battered fish when picking up online orders, which may have sat a while waiting to be picked up during lockdown, but more recently we have been able to order fresh cooked from the counter for takeaway as soon as it’s bagged up which we felt would eliminate any prior lockdown related issues. and quality has been variable but always edible and delivered with a smile. We have been fairly regular customers since moving into the area in March 2018, but since COVID-19 lockdown the consistency.
MoreĪs an award winning Fish n Chip shop, Skippers has been hit and miss recently, but latterly more miss than hit for us I’m afraid. Not that it will affect me, as I won't be bothering going back again. If Skippers are to continue with this method of service, may I respectfully suggest that they allocate a number or a name to each order so that there is no chance of a similar cock-up in future? I mean, heaven forbid that they mix up one of the precious on-line orders. How do I know they mixed us up? Coz when I got home I discovered we had got bloody peas instead of the gravy I'd ordered!! I expected the member of staff to back me up as she knew I'd been waiting the longest, however this was not the case.Įventually, the woman's order arrived and so I ended up with hers instead.
Just as I said 'that's my order', the woman smirked at me, accepted it and walked off. Then another woman arrived and placed a similar order to mine.Īfter a further wait, a member of staff bought out my food and announced it. calling in tired and hungry after a 10 hour shift, I was not impressed to learn that my order was given lower priority than those being done 'on-line'.Īfter placing my order, I waited patiently with three others who arrived just after me, watching numerous.
SKIPPERS FISH AND CHIPS NEAR ME WINDOWS
He then continued to get aggressive asking me “why are you looking through the shop windows all confused, clearly were closed can’t you see? sorry I can’t accommodate you when my wife if I’ll” I was so shocked at his Sudden hostility and judgement toward me I couldn’t get my words back out. All of a sudden he opens the door, and rudely asks me “what I wanted” I queried politely if opening hours had changed or I’d missed something as it was still 8.09, he shouted at me that “his wife was ill sorry these things like this happen so now were closed ok?”. Thinking I’d missed a sign, I looked over all the papers on the doors incase times had changed and I needed to note new hours.
It was 8pm on a Saturday - i had popped down and seen it was closed early. However on two separate occasions I’ve been spoken to, and made to feel so awful that I’ve cried upon returning home. We’ve enjoyed takeaway from them a few times. I have just moved to the area down the road from skippers. British Restaurants for Lunch in Sandhurst.British Restaurants for Families in Sandhurst.Asian Restaurants with Delivery in Sandhurst.Hotels near Immaculate Conception Church.Hotels near Saint Michael and All Angels Church.
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